Shipping Policy

Last Updated: June 3, 2026

Thank you for shopping with us. This Shipping Policy outlines important information regarding the processing, shipping, and delivery of your order.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high demand, order processing times may be slightly extended.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Shipping Times

Estimated delivery times:

• Europe: 5–15 business days
• Remote Areas: 10–25 business days

Please note that delivery times are estimates and may vary depending on customs clearance, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated and displayed during checkout. Occasionally, we may offer free shipping promotions, which will be clearly indicated on the website.

Tracking Information

Most orders include tracking information. Once your order has been shipped, you will receive a tracking number via email.

Please allow up to 72 hours for tracking information to become active after shipment.

Customs, Duties, and Taxes

For orders shipped within Europe, additional customs duties or import taxes are generally not expected. However, any customs fees, taxes, or import charges imposed by local authorities remain the responsibility of the customer.

We are not responsible for delays caused by customs procedures.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided and the order cannot be delivered, additional shipping fees may apply for reshipment.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact our customer support team.

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution whenever possible.

Delivery Delays

While we strive to ensure timely delivery, we cannot guarantee delivery dates. Delays caused by carriers, customs authorities, weather conditions, or other unforeseen circumstances are outside our control.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team through our Contact Us page.

We appreciate your business and thank you for shopping with us.